microsoft visio professional 2013 has encountered an error during setup

The new Office Deployment Tool supports four new ProductIDs that allows IT admins to download and install the standard or Professional versions of Project or Visio. This blocks customers from upgrading their versions of Project and Visio to 2016.īased on the scenario described above – to resolve the issue on user endpoints in the enterprise, IT administrators can be able to download use the latest version of Office Deployment Tool to download and install click-to-run based Project 2016 and Visio 2016 that can be activated using their volume license ( KMS or MAK). While migrating the enterprise to Office 365 ProPlus (2016) they find out that the 2016 version of Office 365 ProPlus which uses click-to-run, cannot be installed side-by-side with the 2016 version of Project and Visio that are MSI based. Similarly, this issue can also be encountered in an enterprise environment.Ī customer has purchased Volume-Licensed perpetual copies of Project 2016 and Visio 2016.

Then retry the installation of Office you were performing when you got the error message.

Uninstall Office from your Windows 10 PC to remove the Windows Installer version of Office.

To resolve this conflict, you can stay with the MSI installer version of Office and not install the Office 365 Click-to-Run version you were trying to install. This also applies to standalone applications like Access, Visio, Project, Skype for Business, or OneDrive for Business. We’re sorry, Office Click-to-Run installer encountered a problem because you have these Windows Installer based Office programs installed on your computer. When you try to install the same version of Office products that use two different installation technologies installed on the same Windows 10 computer, you’ll get the following error message if Office detects this incompatibility: Office installed with Click-to-Run & MSI installer on the same computer isn’t supported

Windows Installer technology (MSI) – is used to install the volume license editions of older versions of Office 2016 and older, such as Microsoft Office Professional Plus and Microsoft Office Standard.

Click-to-Run – is the technology used to install Office 365 subscription and most versions of Office 2013 and newer.

The two Office products installation technologies: In this post, we will show you how you can resolve the Office MSI and Click-to-Run installer conflicts in Windows 10. You can’t install the same version of Office products that use two different installation technologies installed on the same computer.

Microsoft visio professional 2013 has encountered an error during setup